Frequently Asked Questions

FREQUENTLY ASKED QUESTIONS

Most delegates should find an answer to their query here – if you need further assistance in completing your registration form then do not hesitate to contact baco@conferencecollective.co.uk

REGISTRATION AND ATTENDING THE CONFERENCE
When and where is BACO International 2018?
What are the conference opening hours?
How can I get involved prior to the conference?
What is the official conference hashtag?
How can I register more than one person to attend BACO International 2018?
How can I pay for my registration?
When will I receive confirmation of my booking?
Can I transfer my place to someone else?
Refund Policy
Is access to the internet available at the conference?
What is the dress code at the conference?

SOCIAL EVENTS
When and where is the BACO Party taking place?
How do I book a ticket for the BACO Party?

When will I receive my ticket for the BACO Party?
Can I bring a guest to the BACO Party?

PRESENTING AT THE CONFERENCE
Are there any guidelines for presenting at conference?
I’m presenting a poster at conference – do I need to bring anything with me?

AFTER THE CONFERENCE
Will I receive a Certificate of Attendance for BACO International 2018?
Can I get copies of the materials presented at conference?

SPONSORSHIP AND EXHIBITING AT THE CONFERENCE
What sponsorship and exhibition opportunities are there?

REGISTRATION AND ATTENDING THE CONFERENCE

When and where is BACO International 2018?

BACO International 2018 will take place on 4-6 July 2018 at:

Manchester Central
Petersfield
M2 3GX
Website: https://www.manchestercentral.co.uk/

What are the conference opening hours?
Wednesday 4 July 2018
08.00hrs- Registration
10.00hrs- Masters Welcome
17.45hrs -Conference ends
18.00hrs- VIP Reception Manchester United

Thursday 5 July 2018
08.00hrs – Refreshments
09.00hrs- Keynote lecture
17.45hrs-Conference ends
19.30hrs – Conference dinner

Friday 6 July 2018
08.00hrs – Refreshments
09.00hrs – Keynote lecture
16.00hrs – Conference closes

How can I get involved prior to the conference?
For all the latest conference news and exclusive information, visit the ENT UK Facebook, LinkedIn and Twitter pages.

What is the official conference hashtag?
Use #BACO2018 to join the conversation!

How can I register more than one person to attend BACO International 2018?
If you are registering more than one delegate to attend the conference, please visit the online booking site here. All delegates need to be registered one at a time. Please follow the process below when registering more than one delegate.

The delegates I am registering do not have an ENT UK account:

  • Visit the online booking site here and select ‘Register to book onto BACO 2018.
  • Enter the delegates name, email and postal address, and create a password. This password will be specific for them, and will allow them to log in and view the booking made.
  • Enter the first delegate’s details, and choose a password for your delegate. They will be able to use this with their email address to log on and view their individual booking.
  • Complete the registration process for your delegate, including dietary/special requirements.
  • Check your delegate has received their booking acknowledgement. This will be emailed directly to them immediately after booking.
  • Inform your delegate of their password, so they have access to their booking.
  • Repeat process as many times as needed, starting with ‘complete registration form for somebody else’.

The delegates I am registering have an ENT UK account:

  • If your delegates have a ENT UK account, their details will already be on our database.
  • Ask your delegates to confirm email address and password.
  • Visit the online booking site here and log in using the delegates email address and password.
  • Choose to ‘Login to book onto BACO 2018′.
  • Complete the registration process for your delegate, including dietary/special requirements.
  • Check your delegate has received their booking acknowledgment. This will be emailed directly to them immediately after booking.
  • If you have reset your delegate’s password, please inform them of any changes, so they have access to their booking.
  • Repeat process as many times as needed.

If you require any additional help with this process, please contact the Secretariat on +44 (0) 20 8977 7997.

How can I pay for my registration?
We accept cheques, debit and credit cards.  Please note we do not accept American Express, Diners or JCB.  Payment by debit and credit card should be made at the time of booking.

  • Super Early bird rates close online on Friday 24 November 2017.  Any registrations received after the super early bird closing date will automatically be processed under the early bird registration rate.
  • Early bird rates close online on Monday 9 April 2018.  Any registrations received after the early bird closing date will automatically be processed under the standard registration rate.
  • Please ensure that your membership is up-to-date before booking under any member rate.

When will I receive confirmation of my booking?
Once you have made your conference registration, a booking acknowledgement will be emailed directly to the delegate. Please check your junk mail to ensure this email has not been blocked. If you have requested an invoice, this will be attached to the email. Please note that it is the delegates’ responsibility to ensure that a copy of the invoice is forwarded to the paying organisation, as a hard copy will not be sent out in the post.

You will also receive an email one week prior to the conference with all the final information.

Can I transfer my place to someone else?
Conference registrations can be transferred free of charge. Registration transfers must be put in writing to the Secretariat baco@conferencecollective.co.uk.

Refund Policy
Cancellation of registration bookings must be received in writing to baco@conferencecollective.co.uk.    Cancellations received will be refunded after the conference at the following rates:

  • On or before 15 March 2018: Full fee, less an administration fee of £30
  • Between 16 March and 10 May 2018: 50% of the registration fee
  • After 11 May: We regret no refunds can be made

Named substitutions are permitted.

Is access to the internet available at the conference?
There is free WiFi access at Manchester Central for all delegates.

What is the dress code at the conference?
Dress throughout the conference will be informal.

SOCIAL EVENTS

When and where is the BACO Party taking place?
The conference dinner will take place on Thursday 5 July 2018 at:

Exchange Hall
Manchester Central
Petersfield
M2 3GX

Pre-dinner drinks will be served at 19.30hrs, followed by dinner at 20.00hrs.

How do I book a ticket for the BACO Party?
Tickets for the conference dinner can be purchased during the registration process.

When will I receive my ticket for the BACO Party?
You will receive your BACO Party ticket when you pick up your conference badge from the registration desk. Tickets will only be given out once payment has been received.

Can I bring a guest to the BACO Party?
You are welcome to purchase conference dinner tickets for any guests you may wish to bring.

PRESENTING AT THE CONFERENCE

Are there any guidelines for presenting at conference?
Guidelines will be available for those presenting at the conference from March 2018. Please check the website for further details.

I’m presenting a poster at conference – do I need to bring anything with me?
If you are presenting a poster at the conference, your poster should be uploaded to the poster portal by Friday 22 June 2018 .


AFTER THE CONFERENCE

Will I receive a Certificate of Attendance for BACO International 2018?
Certificates of Attendance will be emailed to all delegates who have signed the CPD register.

Can I get copies of the materials presented at conference?
With permission from the author, all presentations will be made available in the weeks after conference and uploaded on to the BACO International 2018 conference website. Delegates will be notified by email when these are made available.

 

SPONSORSHIP AND EXHIBITING AT THE CONFERENCE

What sponsorship and exhibition opportunities are there?
Exhibition space is available for coompanie with an interest in this field. For further information please visit www.bacointernational.org/exhibition-and-sponsorship, please contact the Secretariat baco@conferencecollective.co.uk  Tel: +44 (0) 20 8977 7997